Shipping policy

Everything here ships from my greenhouse in Columbus, GA.

**Ship days.** Orders go out Monday and Tuesday. That is deliberate - a plant boxed on a Thursday sits in a depot over the weekend, and nobody wins that one. Order any day; it ships the next Monday or Tuesday.

**Options.** UPS Ground, UPS 2-day air, and overnight, with rates calculated at checkout. USPS and FedEx may also be offered.

**Cold weather.** When temperatures here, at your address, or along the route put a plant at risk, ground shipping comes off the menu entirely and every order ships 2-day air or overnight with a 72-hour heat pack and insulation included. The fare difference is usually $5-10, and it is the difference between a live plant and a dead one. I will not ship a plant into weather it cannot survive.

**Live arrival.** Guaranteed on 2-day air and overnight. Ground is offered in warm months for the budget-minded, but transit time on ground is out of my hands, so live arrival is not guaranteed on ground shipments. See the refund policy for how the guarantee works.

**Local pickup.** Free in Columbus, GA. Select it at checkout and I will message you to arrange a time.

**Combining orders.** Add everything to one cart and you pay one shipping charge, based on the box size needed to ship, roughly. Tracking is emailed when your box leaves.