Shipping policy
Shipping policy.
Everything here ships from my greenhouse in Columbus, GA.
Ship days. Orders go out Monday and Tuesday. That is deliberate - a plant boxed on a Thursday sits in a depot over the weekend, and nobody wins that one. Order any day; it ships the next Monday or Tuesday.
Options. UPS Ground, UPS 2-day air, and overnight, with rates calculated at checkout.
Cold weather. When temperatures here, at your address, or along the route put a plant at risk, ground shipping comes off the menu entirely and every order ships 2-day air or overnight with a 72-hour heat pack and insulation included. The fare difference is usually $5-10, and it is the difference between a live plant and a dead one. I will not ship a plant into weather it cannot survive.
Live arrival. Guaranteed on 2-day air and overnight. Ground is offered in warm months for the budget-minded, but transit time on ground is out of my hands, so live arrival is not guaranteed on ground shipments. See the refund policy for how the guarantee works.
Local pickup. Free in Columbus, GA. Select it at checkout and I will message you to arrange a time.
Combining orders. Add everything to one cart and you pay one shipping charge. Tracking is emailed when your box leaves.